Avaya · Yeastar · Cisco · Grandstream  ·  UAE Authorised

Enterprise PBX & VoIP Systems Built for UAE Business

Cut communication costs by up to 60%. Smart Tower designs, supplies, 

installs and maintains PABX, IP PBX and VoIP systems 

for businesses of every size across the UAE.

300+
PBX Projects Done
15+
Brands Supported
UAE
Wide Coverage
24h
Support Response
Avaya Authorised Partner
📡
Yeastar Gold Reseller
🌐
Cisco Certified Partner
📞
Grandstream · NEC · Panasonic
UAE-Wide Installation & AMC

WHY UPGRADE

Why Smart Businesses Choose IP PBX

Traditional phone systems cost more, do less and lock you in. Modern IP PBX gives you total control.

💰

Cut Costs by Up to 60%

Replace expensive PSTN lines with SIP trunks and VoIP. Slash international call bills immediately.

🏘

Work From Anywhere

Your office extension follows you on mobile or laptop. Full remote and hybrid work support.

📊

Advanced Call Analytics

Real-time reporting, call recording, queue management and performance dashboards built-in.

🔗

CRM & Teams Integration

Connect with Salesforce, HubSpot, Microsoft Teams and major CRM platforms seamlessly.

🔐

Disaster Recovery Built-In

Redundant failover, cloud backup and auto-rerouting ensure zero downtime for your business.

📈

Scales With Your Business

Add extensions, sites or users in minutes — no new hardware required with cloud PBX options.

BRANDS WE SUPPLY

PBX & Telecom Systems We Install

Authorised reseller and certified installation partner for all leading PBX brands available in UAE.

📞

Avaya

IP Office & Aura Platform

Enterprise-grade unified communications. Perfect for hotels, hospitals, banks and large corporates. Supports up to 250,000 users.

IP OfficeAuraContact Centre
📡

Yeastar

S-Series & P-Series PBX

Best-in-class SMB PBX with built-in auto attendant, call recording, mobile app and CRM integration. UAE Gold Reseller.

S50/S100/S300P560/P570Cloud PBX
🌐

Cisco

Unified Communications

Webex Calling, CUCM and Cisco IP phones for enterprise deployments. Full integration with collaboration tools.

CUCMWebexIP Phones

Grandstream

UCM Series IP PBX

Cost-effective IP PBX for SMEs. UCM6300 series with up to 3,000 registered endpoints, video conferencing built-in.

UCM6208UCM6300IP Phones
📞

NEC

SV9100 & UNIVERGE Blue

Trusted enterprise PBX for government, healthcare and education. Highly reliable with long product lifecycle.

SV9100SL2100Cloud
📱

Panasonic

KX-NS & KX-NCP Series

Popular in UAE SMEs and retail. KX-NS700 and KX-NSX series offer hybrid analogue and IP capabilities.

KX-NS700KX-NSX2000Hybrid

HOW IT WORKS

From Enquiry to Live System in Days

Our streamlined process minimises disruption and gets your new telecom system live fast.

1

Free Consultation

We assess your current system, call volumes, user count and business goals — at no cost.

2

Custom Proposal

You receive a detailed BOQ, system diagram and ROI breakdown within 24 hours.

3

Professional Install

Certified engineers deploy and configure your system with zero business disruption.

4

Training & Handover

Full staff training, admin documentation and AMC support from day one.

OUR PBX SERVICES

End-to-End Telecom & PBX Solutions

From initial consultation to post-installation support — Smart Tower handles every stage.

IP PBX Installation

Supply, install and configure IP PBX systems — from small offices to enterprise multi-site deployments.

Cloud PBX & Hosted VoIP

Move your business phone system to the cloud — lower cost, greater flexibility, zero hardware maintenance.

PABX Migration

Seamless migration from legacy PABX to modern IP systems with zero downtime and full number portability.

SIP Trunk & VoIP Lines

Replace expensive PSTN lines with cost-effective SIP trunks. Unlimited UAE and international calls.

Call Centre Solutions

ACD, IVR auto attendant, call queuing, recording, wallboard and real-time reporting for contact centres.

AMC & Support

Annual maintenance contracts with 24-hour response SLA, remote diagnostics and on-site engineer visits.

USE CASES

PBX Solutions for Every Industry

Smart Tower has deployed telecom systems across every sector in the UAE.

🏢

Corporate Offices

Multi-department IVR, extension dialling, call recording and CRM integration for professional teams.

🏝

Hotels & Hospitality

Guest room phones, front desk systems, wake-up calls and concierge integration with PMS software.

🏥

Hospitals & Clinics

Emergency intercoms, nurse call integration, HIPAA-compliant call recording and priority queuing.

🏠

Residential Complexes

Intercom systems, concierge lines, DECT wireless handsets and centralised management dashboards.

🏭

Warehouses & Factories

Rugged IP phones, PA integration, warehouse paging and shift-change announcements.

🏫

Schools & Universities

Bell systems, emergency announcements, admin extensions and parent communication lines.

CLIENT TESTIMONIALS

Businesses That Trust Smart Tower

Hundreds of UAE businesses rely on Smart Tower for their daily communications.

★★★★★

"Yeastar PBX with 120 extensions delivered on time and under budget. Staff training was excellent — we were live in 3 days."

FJ
Fatima Al Jabri
CTO, Gulf Finance Hub — DIFC, Dubai
★★★★★

"Smart Tower replaced our old Panasonic PABX with Avaya IP Office. Call costs dropped 55%. Brilliant service throughout."

AM
Ahmed Al Mazroui
IT Director, Burj Hospitality Group — Abu Dhabi
★★★★★

"Our school needed a reliable intercom and PA system upgrade. Smart Tower delivered NEC SV9100 across 4 buildings seamlessly."

SA
Sara Al Hashimi
Operations Manager, Horizon Academy — Sharjah

FAQ

Frequently Asked Questions

What is the difference between PABX and IP PBX?
PABX (Private Automatic Branch Exchange) uses traditional analogue/digital lines. IP PBX uses internet/ethernet for calls — it's cheaper, more flexible and supports remote working. Smart Tower supplies and installs both.
How much does a PBX system cost in UAE?
Costs vary by brand and size. A small office system (10–20 extensions) starts around AED 3,000–8,000. Enterprise systems with 100+ extensions range from AED 15,000 upwards. We provide detailed BOQ at no charge.
Can you migrate our existing PABX without downtime?
Yes. Our engineers plan a seamless cutover — typically overnight or during a weekend. Your team arrives Monday with a fully operational new system. We carry all existing numbers over.
Do you provide SIP trunk / VoIP lines?
Absolutely. We set up SIP trunks from leading UAE-licensed carriers, giving you unlimited local and international calls at a fraction of PSTN line costs.
What brands do you support for PBX maintenance?
Our AMC team supports Avaya, Yeastar, Cisco, Grandstream, NEC, Panasonic, Samsung and most legacy PABX brands including older Nortel and Alcatel systems.
Do you offer cloud-hosted PBX options?
Yes — we offer fully hosted cloud PBX with no upfront hardware cost. Ideal for businesses with remote teams or multiple UAE offices. Monthly subscription available.
GET STARTED TODAY

Stop Overpaying for Business Calls.

Get a free PBX consultation and custom quote within 24 hours.
UAE-wide installation. No obligation.

✓ 24-hour quote  ·  No commitment  ·  All 7 Emirates covered

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