Cisco Avaya UAE Authorised
Enterprise PBX & VoIP Systems Built for UAE Business
Cut communication costs by up to 60%. Smart Tower designs, supplies,
installs and maintains PABX, IP PBX and VoIP systems
for businesses of every size across the UAE.
300+
PBX Projects Done
15+
Brands Supported
UAE
Wide Coverage
24 h
Support Response
Avaya Authorised Partner
Yeastar Gold Reseller
Cisco Certified Partner
UAE-Wide Installation & AMC
WHY UPGRADE
Why Smart Businesses Choose IP PBX
Traditional phone systems cost more, do less and lock you in. Modern IP PBX gives you total control.
Cut Costs by Up to 60%
Replace expensive PSTN lines with SIP trunks and VoIP. Slash international call bills immediately.
Work From Anywhere
Your office extension follows you on mobile or laptop. Full remote and hybrid work support.
Advanced Call Analytics
Real-time reporting, call recording, queue management and performance dashboards built-in.
CRM & Teams Integration
Connect with Salesforce, HubSpot, Microsoft Teams and major CRM platforms seamlessly.
Disaster Recovery Built-In
Redundant failover, cloud backup and auto-rerouting ensure zero downtime for your business.
Scales With Your Business
Add extensions, sites or users in minutes — no new hardware required with cloud PBX options.
BRANDS WE SUPPLY
PBX & Telecom Systems We Install
Authorised reseller and certified installation partner for all leading PBX brands available in UAE.
📞
Avaya
IP Office & Aura PlatformEnterprise-grade unified communications. Perfect for hotels, hospitals, banks and large corporates. Supports up to 250,000 users.
📡
Yeastar
S-Series & P-Series PBXBest-in-class SMB PBX with built-in auto attendant, call recording, mobile app and CRM integration. UAE Gold Reseller.
🌐
Cisco
Unified CommunicationsWebex Calling, CUCM and Cisco IP phones for enterprise deployments. Full integration with collaboration tools.
☎
Grandstream
UCM Series IP PBXCost-effective IP PBX for SMEs. UCM6300 series with up to 3,000 registered endpoints, video conferencing built-in.
📞
NEC
SV9100 & UNIVERGE BlueTrusted enterprise PBX for government, healthcare and education. Highly reliable with long product lifecycle.
📱
Panasonic
KX-NS & KX-NCP SeriesPopular in UAE SMEs and retail. KX-NS700 and KX-NSX series offer hybrid analogue and IP capabilities.
HOW IT WORKS
From Enquiry to Live System in Days
Our streamlined process minimises disruption and gets your new telecom system live fast.
1
Free Consultation
We assess your current system, call volumes, user count and business goals — at no cost.
2
Custom Proposal
You receive a detailed BOQ, system diagram and ROI breakdown within 24 hours.
3
Professional Install
Certified engineers deploy and configure your system with zero business disruption.
4
Training & Handover
Full staff training, admin documentation and AMC support from day one.
OUR PBX SERVICES
End-to-End Telecom & PBX Solutions
From initial consultation to post-installation support — Smart Tower handles every stage.
IP PBX Installation
Supply, install and configure IP PBX systems — from small offices to enterprise multi-site deployments.
Cloud PBX & Hosted VoIP
Move your business phone system to the cloud — lower cost, greater flexibility, zero hardware maintenance.
PABX Migration
Seamless migration from legacy PABX to modern IP systems with zero downtime and full number portability.
SIP Trunk & VoIP Lines
Replace expensive PSTN lines with cost-effective SIP trunks. Unlimited UAE and international calls.
Call Centre Solutions
ACD, IVR auto attendant, call queuing, recording, wallboard and real-time reporting for contact centres.
AMC & Support
Annual maintenance contracts with 24-hour response SLA, remote diagnostics and on-site engineer visits.
USE CASES
PBX Solutions for Every Industry
Smart Tower has deployed telecom systems across every sector in the UAE.
Corporate Offices
Multi-department IVR, extension dialling, call recording and CRM integration for professional teams.
Hotels & Hospitality
Guest room phones, front desk systems, wake-up calls and concierge integration with PMS software.
Hospitals & Clinics
Emergency intercoms, nurse call integration, HIPAA-compliant call recording and priority queuing.
Residential Complexes
Intercom systems, concierge lines, DECT wireless handsets and centralised management dashboards.
Warehouses & Factories
Rugged IP phones, PA integration, warehouse paging and shift-change announcements.
Schools & Universities
Bell systems, emergency announcements, admin extensions and parent communication lines.
CLIENT TESTIMONIALS
Businesses That Trust Smart Tower
Hundreds of UAE businesses rely on Smart Tower for their daily communications.
★★★★★
"Yeastar PBX with 120 extensions delivered on time and under budget. Staff training was excellent — we were live in 3 days."
FJ
Fatima Al Jabri
CTO, Gulf Finance Hub — DIFC, Dubai
★★★★★
"Smart Tower replaced our old Panasonic PABX with Avaya IP Office. Call costs dropped 55%. Brilliant service throughout."
AM
Ahmed Al Mazroui
IT Director, Burj Hospitality Group — Abu Dhabi
★★★★★
"Our school needed a reliable intercom and PA system upgrade. Smart Tower delivered NEC SV9100 across 4 buildings seamlessly."
SA
Sara Al Hashimi
Operations Manager, Horizon Academy — Sharjah
FAQ
Frequently Asked Questions
What is the difference between PABX and IP PBX?
PABX (Private Automatic Branch Exchange) uses traditional analogue/digital lines. IP PBX uses internet/ethernet for calls — it's cheaper, more flexible and supports remote working. Smart Tower supplies and installs both.
How much does a PBX system cost in UAE?
Costs vary by brand and size. A small office system (10–20 extensions) starts around AED 3,000–8,000. Enterprise systems with 100+ extensions range from AED 15,000 upwards. We provide detailed BOQ at no charge.
Can you migrate our existing PABX without downtime?
Yes. Our engineers plan a seamless cutover — typically overnight or during a weekend. Your team arrives Monday with a fully operational new system. We carry all existing numbers over.
Do you provide SIP trunk / VoIP lines?
Absolutely. We set up SIP trunks from leading UAE-licensed carriers, giving you unlimited local and international calls at a fraction of PSTN line costs.
What brands do you support for PBX maintenance?
Our AMC team supports Avaya, Yeastar, Cisco, Grandstream, NEC, Panasonic, Samsung and most legacy PABX brands including older Nortel and Alcatel systems.
Do you offer cloud-hosted PBX options?
Yes — we offer fully hosted cloud PBX with no upfront hardware cost. Ideal for businesses with remote teams or multiple UAE offices. Monthly subscription available.
GET STARTED TODAY
Stop Overpaying for Business Calls.
Get a free PBX consultation and custom quote within 24 hours.
UAE-wide installation..
Get a free PBX consultation and custom quote within 24 hours.<br>UAE-wide installation.
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